Every order ships
protected.
With Protected Fulfillment™, every order ships with complete protection — lost, stolen, or damaged. Your customers are covered. Your brand pays nothing.
And while we protect your shoppers, we also protect you — by auditing carriers for overcharges and holding your 3PLs accountable for the money they owe you.*
No contracts. We work with your existing carriers and fulfillment partners to lower your overall shipping costs — and deliver invaluable data and insights so you can plan at an enterprise level.
61%
Cart value coverage
$0
Cost to your brand or customer
Zero
Chargebacks on protected orders
We build the relationship with your customer on your behalf.
When something goes wrong with a shipment, your customer doesn't blame the carrier. They blame your brand. WeTalkShip steps in as an extension of your brand — resolving issues, protecting purchases, and turning a negative moment into a loyalty-building experience. Your customer walks away thinking: "This brand really takes care of me."
Your order is protected!
Full coverage — no extra charge, no opt-in required
Every touchpoint strengthens their trust in you.
We don't just protect packages — we protect the relationship between your brand and your customer at every stage of the journey.
At checkout — they see you care
No extra charge. No opt-in checkbox. No "$2.99 for protection." Your customer simply sees a Protected Fulfillment™ badge — a signal that this brand goes the extra mile.
After purchase — confidence, not anxiety
Their order confirmation shows full protection. They didn't have to do anything. While other brands leave customers wondering, yours gives them peace of mind from the start.
If something goes wrong — you're the hero
Lost, stolen, or damaged? We handle it fast — as an extension of your brand. Full cart value covered. One simple claim. Your customer walks away impressed, not frustrated.
Next order — they come back stronger
Protected shoppers earn incentives on their next purchase. The experience doesn't end at resolution — it drives repeat revenue and deepens the loyalty loop.
Others charge your customer
$2.99
Extra line item at checkout
WeTalkShip
$0.00
Always included. Always protected.
The result: Your customers don't just buy from you — they trust you. And trust is what turns a one-time buyer into a lifetime customer. We build that trust on your behalf, at every touchpoint, at zero cost.
No contracts. No commitments. Results in 48 hours.
From warehouse to doorstep — every step protected
Watch how Protected Fulfillment™ works from the moment an order ships to the insights that flow back to your brand.
Order Packed & Shipped
Your 3PL packs the order. The moment it leaves the facility, Protected Fulfillment™ activates.
Shield Activates
Every shipment is automatically protected — lost, stolen, or damaged. No opt-in, no extra charge.
Carrier Monitored
We track every carrier move — flagging late deliveries, invalid surcharges, and service failures in real time.
Safe at the Doorstep
Customer receives their order — protected. If anything went wrong, the claim is already in motion.
Data Flows Back to You
Carrier performance, 3PL scorecards, cost trends, and recovery reports — delivered to your dashboard.
Lower Costs. More Margin.
Your shipping costs drop, every customer is protected, and you have the intelligence to plan at enterprise scale.
Every order. Every carrier. Every 3PL. One standard of protection.
Start Protecting Every ShipmentWhile you're building trust, your margins are leaking.
You just saw how powerful it is to protect your customers. But here's the reality: carriers overcharge you, 3PLs overbill you, and nobody's watching. The money that should be in your pocket is silently disappearing — and it's threatening the very customer experience you're trying to protect.
2-5%
of revenue potentially lost*
Carrier Overcharges
Invalid surcharges, DIM weight errors, and late delivery refunds you never filed. Carriers count on nobody checking.
3-8%
of fulfillment costs*
3PL Overbilling
Pick-and-pack fees, storage charges, and handling surcharges that don't match reality. Without oversight, you're paying for errors you can't see.
1 in 3
customers leave after a shipping issue*
Lost Trust & Bad Reviews
When a package arrives damaged or doesn't arrive at all, your customer blames your brand. That trust you built? Gone in one bad delivery.
$25-100
per chargeback in fees*
Chargebacks & Disputes
Every chargeback costs you the product, the shipping, and a dispute fee. When customers can't get help, they go straight to their bank.
* Statistics based on published industry research and aggregated benchmarks. Individual results vary.
This is exactly why we exist
We protect your customers and your bottom line.
We audit your carriers and 3PLs, recover the money they owe you, and use those savings to fund complete shipment protection for every order — at zero cost to your brand. Your customers are covered. Your margins are recovered. Everybody wins.
Brands that protect their customers see the difference.
40%
fewer support tickets
Head of E-Commerce
DTC Skincare Brand · 500K+ orders/year
"We used to have a shipping protection checkbox at checkout — and honestly, it made our customers uneasy. With WeTalkShip, protection is just built in. Our customers see that we care, and we've seen fewer support tickets and better reviews since we made the switch. It changed the way our customers feel about us."
Our customers feel the difference.
Your customers are waiting to be protected.
Every day without Protected Fulfillment™ is another day your customers are unprotected and your margins are leaking. We'll audit your shipping, recover what you're owed, deliver invaluable data and insights, and protect every shipment — all in one.
Brand and partner names withheld at their request. Metrics reflect individual experiences and are not guarantees of results.
Your complete shipping operations partner.
Carriers overcharge you. 3PLs overbill you. And nobody's watching. WeTalkShip is the in-house shipping team you never had to hire — we audit every invoice, hold every partner accountable, negotiate better rates, and protect every order. All at no cost to your brand.
Carrier Rate Auditing
Carriers overcharge you every day. We catch it.
Carriers routinely apply incorrect surcharges, dimensional weight miscalculations, duplicate charges, late delivery fees they never refund, and zone-rating errors. Most brands never notice — it's buried in thousands of invoices. Our auditing platform scans every single invoice line-by-line, cross-references it against your contracted rates, and flags every overcharge automatically.
What we do
- Surcharge validation — we verify every accessorial charge is legitimate
- DIM weight audits — carriers inflate dimensions; we catch and dispute it
- Late delivery refunds — guaranteed service failures mean automatic refunds
- Duplicate billing detection — same package billed twice? We recover it
- Zone & rate verification — ensuring you're billed at the correct zone and tier
Industry data suggests brands may recover an estimated 2-5% of total shipping spend from overcharges.*
3PL Accountability
Your 3PL works for you. We make sure of it.
Third-party logistics providers handle your inventory, packing, and shipping — but who's watching them? We audit your 3PL's billing against actual shipment data: pick-and-pack fees, storage charges, handling surcharges, and fulfillment accuracy. If they're overbilling you or underperforming on SLAs, we surface it with hard data so you can hold them accountable.
What we do
- Pick-and-pack fee verification — are you being charged correctly per order?
- Storage billing audits — actual inventory vs. billed cubic footage
- SLA performance tracking — on-time shipping rates, error rates, damage rates
- Fulfillment accuracy reports — wrong items, missing items, mispacked orders
- Contract compliance monitoring — ensuring your negotiated terms are honored
Industry benchmarks indicate 3PL billing discrepancies can range from 3-8% of total fulfillment costs.*
Your In-House Shipping Team
Think of us as the shipping department you never had to hire.
Most e-commerce brands don't have a dedicated shipping operations team. You're juggling carrier negotiations, 3PL management, invoice reconciliation, and customer claims on top of everything else. WeTalkShip becomes your in-house shipping support — we handle the complexity so you can focus on growing your brand. We advise on carrier selection, negotiate rates, monitor performance, and ensure you're never overpaying for anything.
What we do
- Carrier negotiation support — we leverage network volume for better rates
- Invoice reconciliation — every charge verified, every error disputed
- Performance monitoring — real-time dashboards on carrier & 3PL metrics
- Strategic advisory — which carriers for which lanes, when to renegotiate
- Dedicated account management — a real person who knows your business
All the expertise of a logistics team, without the headcount cost.
Carrier Rate Optimization
We don't just find overcharges — we lower your rates permanently.
Beyond auditing, we actively optimize your carrier mix. By aggregating shipping volume across our network of brands, we negotiate deeply discounted rates that individual brands can't access on their own. We analyze your shipping patterns — package sizes, destinations, delivery speeds — and match you with the optimal carrier for every lane. The result: lower base rates, fewer surcharges, and more margin in your pocket.
What we do
- Network volume leverage — our collective volume unlocks tier-1 pricing
- Lane optimization — the right carrier for the right route at the right price
- Rate benchmarking — see how your rates compare to industry standards
- Surcharge mitigation — restructuring shipments to avoid unnecessary fees
- Ongoing renegotiation — as your volume grows, your rates keep improving
Projected savings of up to 20%+ on carrier rates, depending on volume and carrier mix.*
Built-In Shipment Protection
Every order protected. Every customer covered. Zero brand cost.
With the savings we generate from rate optimization and overcharge recovery, we include complete shipment protection at no additional cost to your brand. Lost, stolen, or damaged packages are covered at 100% of cart value. Your customers see the Protected Fulfillment™ badge and know they're taken care of — and when something goes wrong, they earn incentives on their next purchase, turning a negative experience into a loyalty moment.
What we do
- 100% cart value coverage — lost, stolen, damaged, wrong item
- Fast claims resolution — typically within 24-48 hours
- No opt-in required — protection is automatic for every order
- Next-purchase incentives — protected shoppers earn rewards on their next order
- Brand reputation protection — your customers never have a bad experience
Protection funded by your savings. Your brand pays $0.
Stop leaving money on the table.
Industry research suggests that carrier overcharges, 3PL billing errors, and missed refunds may account for 5-10% of total shipping spend. We help identify and recover these costs, and use the savings to protect every order — at zero cost to you.
* All percentages and savings figures cited are estimates based on aggregated industry data and benchmarks. Actual results vary by carrier contracts, fulfillment setup, and business specifics. A personalized audit is required to determine your actual exposure. These projections do not constitute a guarantee of results.
Invaluable intelligence to plan at enterprise level.
Protection is just the beginning. Every shipment generates data — and we turn that data into actionable insights that help you lower costs, hold partners accountable, and make smarter decisions at scale.
Carrier Performance Dashboard
Track on-time delivery rates, damage frequency, surcharge patterns, and late delivery refund eligibility across every carrier you use. Know exactly who's performing and who's costing you money.
3PL Scorecard
Every fulfillment partner gets a data-backed performance score. See pick accuracy, pack quality, shipping speed, and billing accuracy — so you can hold partners accountable with real numbers.
Cost Trend Analysis
See where your shipping spend is going month over month. We surface rate changes, volume discounts you're missing, and seasonal patterns — giving you the leverage to negotiate smarter.
Claims & Protection Intelligence
Understand where claims originate — by carrier, by route, by product category. Identify patterns before they become problems, and use the data to reduce loss rates across your operation.
From reactive to proactive.
Most brands don't know what their shipping data is telling them. We give you the intelligence to plan on a much more integrated scale — and from an enterprise level, we can deliver.
Lower costs. Complete protection. More margin.
We can lower your carrier rates, include complete protection in every shipment, audit your carriers and 3PLs, and your brand comes out ahead — at no cost to you.
We Can Lower Your Carrier Rates
By aggregating volume across our network, we can help negotiate discounted carrier rates — potentially up to 20% or more below what you may be paying today.* Those savings go straight to your bottom line.
Your shipping costs drop. Your margins grow. Immediately.
Protection Built Into Shipping
Our rates include complete shipment protection for you and your customers — not as a separate line item, not as an opt-in checkbox. It's simply part of shipping. Your customers see "This shipment is protected" and never have to make a decision. Plus, protected shoppers earn incentives on their next purchase — driving repeat orders.
Protection + next-purchase incentives = loyal repeat customers.
We Audit Carriers & 3PLs
Our proprietary auditing platform tracks every package from warehouse to doorstep. Late delivery? Invalid surcharge? 3PL billing error? We catch it and recover your money — automatically.
We find money you didn't know you were losing — and deliver the data to prove it.
Your Brand Gains Margin
Here's the potential impact: your carrier costs could drop by up to 20% or more.* Protection is already included in the rates we offer — at no cost to your brand. You keep the savings AND gain the trust signal of protected shipping.
Lower costs + built-in protection = more margin for your brand.
Your customer sees: "This shipment is protected"
Not a separate line item. Not an opt-in checkbox. Just part of shipping. Your customers know they're covered — and they earn incentives on their next purchase, driving repeat orders back to your brand.
Real-Time Shipment Intelligence
Our auditing platform monitors every shipment across every carrier. We flag service failures, file recovery claims, audit 3PL billing, and track performance — helping identify savings your brand may not know about.
Protection should be built in,
not bolted on.
Other platforms make your customer decide whether to pay for protection at checkout. We believe every order deserves protection — automatically.
WeTalkShipBottom line: Other platforms add friction at checkout and make your customer decide. We include complete protection in every shipment, can lower your carrier costs, audit your 3PLs, and your brand comes out ahead — at no cost to you.
See where you may be losing margins.
Enter your numbers below. This calculator provides estimated projections based on industry averages — your shipping audit will give you the real picture.
25,000 shipments/mo
Estimated Margin Exposure*
Projected Recovery Potential*
Projected Carrier Savings
Potential savings through our volume network
Projected Audit Recovery
Estimated carrier & 3PL overcharge credits
Projected Chargeback Reduction
Estimated reduction from protected orders
Projected Review Impact
Estimated improvement from better delivery experience
Your 3PL Needs an Audit
We audit your 3PL's carrier billing, packaging quality, and delivery performance. Based on industry data, 3PLs may have an estimated $51.0K/yr in billing discrepancies — a shipping audit can confirm your actual exposure.
Every Shipment Is Protected
Full cart value coverage against loss, damage & theft on all 300,000 annual shipments. Protection is included in the rates we offer — not a separate line item, not an opt-in. Your brand keeps the carrier savings.
Est. protection value
$540.0K
in projected claim costs avoided
Cost to your brand
$0
Included in your rates
* Important Disclosure
All figures shown above are estimates and projections only, calculated using industry-average benchmarks for e-commerce shipping. They do not constitute a guarantee of savings, recovery, or financial results. Actual outcomes will vary significantly based on your specific carrier contracts, fulfillment setup, product category, shipping volume, and other business factors. The percentages and dollar amounts used in this calculator are derived from aggregated industry data and may not reflect your individual circumstances. A personalized audit is required to determine your actual exposure and recovery potential. WeTalkShip makes no warranties, express or implied, regarding the accuracy of these projections or the results you may achieve. Past performance of other clients is not indicative of future results.
Protected Fulfillment™
When you partner with WeTalkShip, your customers see this badge at checkout, on their order confirmation, and in every tracking update. It tells them one thing: this brand cares about getting my order to me safely.
Trust Seal
Displayed on product pages and checkout to build buyer confidence before they purchase.
Order Confirmation & Tracking
Shown in order confirmations and tracking emails so customers know they're covered from purchase to delivery.
What Your Customer Experiences
At Checkout
They see the Protected Fulfillment™ badge — no checkbox, no extra charge. Just confidence that their order is covered.
After Purchase
Order confirmation and tracking emails show their shipment is protected. They feel taken care of before the box even ships.
If Something Goes Wrong
One-click claim resolution. No runaround, no waiting. Full cart value covered.
Next-Purchase Incentives
Protected shoppers earn exclusive incentives on their next order — turning one-time buyers into loyal repeat customers.
Your customers want to feel protected. Show them you deliver on that promise.
Get the Badge for Your BrandProud of your service? We have brands that need you.
We connect brands seeking elevated, premier fulfillment with 3PLs that deliver it. If you take pride in your operations and hold yourself to a higher standard — it pays to work with us.
We marry brands and 3PLs.
Every brand that partners with WeTalkShip needs a fulfillment partner they can trust. We don't send them to a directory — we connect them directly with certified 3PLs who've proven they deliver. Your quality becomes your pipeline. The better you serve, the more brands we refer to you.
Brands Looking for You
We do the matchmaking — you do what you do best
Certification Standards
What we measure. What brands should expect. What certified 3PLs deliver.
On-Time Shipping
≥ 99% of orders shipped within SLA
Order Accuracy
≥ 99.5% correct items picked & packed
Damage Rate
< 0.5% of shipments damaged in fulfillment
Inventory Accuracy
≥ 99% inventory count accuracy
Transparent Billing
Invoices match contracted rates — no hidden fees
Claims Resolution
Responsive to claim investigations within 48 hrs
Brands: if your 3PL doesn't meet these standards, let's talk. We'll connect you with one that does.
It pays to serve brands well.
We Refer Brands Directly to You
When e-commerce brands partner with WeTalkShip, we connect them with certified 3PLs first. Your certification becomes a direct pipeline to new, higher-quality business — brands that value service, not just the lowest price.
No Cost to Certify
We audit your carrier performance, packaging quality, and delivery metrics at no cost to you. No fees, no subscriptions, no hidden costs. If you're already delivering great service, certification simply proves it.
Earn Rebates When You Perform
When your warehouses perform well and keep claims low, you earn rebates from the insurance profit. We share the upside with you — creating a new revenue stream tied directly to your fulfillment quality.
Monthly Performance Intelligence
Receive detailed reports on shipment accuracy, damage rates, on-time delivery, and carrier compliance across your warehouses. Operational intelligence most 3PLs don't have access to — use it to improve and stand out.
The Protected Fulfillment™ Badge
An authenticated, data-backed certification that proves you operate at a higher standard. In a crowded market where every 3PL claims to be 'best in class,' this is the only badge backed by real performance data.
Protected Fulfillment™
Certified Partner
Certification included — no cost, ever
HOW WE CONNECT YOU WITH BRANDS
You certify and prove your service quality
Brands come to us looking for premier fulfillment
We match them with certified 3PLs — you
You grow with higher-quality, long-term clients
Your fulfillment quality becomes your competitive advantage. Great service attracts great brands.
THE PERFORMANCE FLYWHEEL
You perform well → fewer claims
Fewer claims → more profitable insurance pool
More profit → bigger rebates for you
Bigger rebates → more incentive to perform
Your fulfillment quality directly earns you money. No other platform offers this.
99.2%
On-Time Target
< 0.5%
Damage Rate Target
Monthly
Performance Reports
$0
Cost to Certify
Why certify? The badge. The brand referrals. The reports. The rebates. The reputation. All at zero cost.
Everything you need to know.
The most common questions brands ask about Protected Fulfillment™ and how WeTalkShip works.
Still have questions? We'd love to walk you through it.
Talk to Our TeamReady to protect every shipment?
Get a shipping audit. We'll show you exactly where your margins are leaking and how much WeTalkShip can recover — no commitment, no pressure.
Everything starts with a shipping audit. No obligation.
Shipping Audit
We analyze your carrier invoices and find hidden overcharges — plus deliver data-driven insights.
Custom Protection Plan
Tailored coverage based on your product mix and shipping volume — no cost to you or your customer.
Launch in Days, Not Months
Simple integration. We handle the heavy lifting so you can start protecting shipments fast.
Zero cost to your brand. Zero cost to your customer. We find the savings to fund your protection.